2026 Customer Satisfaction Survey Results

Posted: Friday, 16 October 2026

ARIN is committed to delivering the best Internet number registry experience possible. To better understand our customers’ needs and experiences, we recently conducted our fifth community-wide customer satisfaction survey with the assistance of Radius Insights, an independent research firm.

You can review the full report here:

https://www.arin.net/participate/community/community_surveys/2026_customersurvey.pdf

The survey results, together with feedback we receive throughout the year, help us identify opportunities for improvement, inform our priorities, and guide how we enhance our services and the overall customer experience.

We thank those who participated in the survey and those who regularly share their feedback with ARIN throughout the year. Your input helps us understand what we’re doing well, where we can do better, and what matters most to our customers.

Regards,

John Sweeting
Chief Experience Officer
American Registry for Internet Numbers (ARIN)