Contact Validation and Management

Why Does ARIN Need Point of Contact Information?

A Point of Contact is a specific person or role account that is associated with an IPv4, IPv6, or Autonomous System Number (ASN) record in ARIN’s database. Registered Points of Contact are the only ones authorized to make changes to an organization’s registration records. A Point of Contact can be specified as an Admin, Tech, Abuse, Network Operations Center (NOC), Routing, or Domain Name System (DNS) contact for an organization.

ARIN requires you to have valid contact information for a number of reasons, including but not limited to:

You requested Internet number resources (IP addresses and/or ASNs) from ARIN and need to manage those resources
You received Internet number resources through a reassignment from an upstream provider, or you plan to make a reassignment to one of your downstream customers
You hold legacy number resources (IPv4 addresses or ASNs) that are registered in ARIN’s Whois

Keeping your contact information up to date is not only required by ARIN policy, but is also required under the terms and conditions of the ARIN Registration Services Agreement. When you sign your Agreement, per section 3(b), you’re agreeing to keep this information up to date.

How Do I Validate My Point of Contact Information?

Per ARIN policy (NRPM 3.6), all Points of Contact registered in ARIN’s Whois that are required to be validated by policy will receive an email asking them to validate that their Point of Contact registration information is still correct.

When you receive the Point of Contact validation email, please copy and paste the secure link into your browser to validate your contact. If you need to update your Point of Contact, please log into ARIN Online to do so.

Each Point of Contact will have up to 60 days to respond to this email, either confirming that the information is still accurate or letting us know that changes need to be made.

Alternatively, you always have the option to go directly to your ARIN Online account and validate/update your contact from there. Once logged in, your Dashboard will display an alert that you need to validate your Point of Contact records. A list of unvalidated Points of Contact is also provided.

After 60 days, unresponsive Point of Contact records will be marked as invalid in the database and users with unvalidated contacts will only have limited access to Terms of Service and Point of Contact functionality within ARIN Online. You will need to validate or update your Point of Contact information in order to access all other functionality.